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Terms & Conditions


These terms and conditions and our Privacy Policy govern your use of Fresh Oriental website. If you do not agree to these Terms and Conditions and/or our Privacy Policy, please do not register to or use the freshoriental.co.uk site.

These rules shall take effect immediately on your first use of this website and will continue in force until such time as they are changed and/or terminated. Amendments may be made to these Terms and Conditions and will automatically apply once published to this website. Should you continue to use this site after such amendments, this will be taken as accepting the new Terms and Conditions.

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and any disputes will be decided by the courts in England.

While we have taken every care in the content of this website, we cannot guarantee the accuracy and completeness. Fresh Oriental will not be liable for any loss, damage or expenses from the usage of information on this website. If you discover a fault with our content please contact us on our 'contact us' page

In the interests of all our users, we will co-operate with investigations by any law enforcement or relevant authorities of suspected criminal activity or violation of systems or network.

Any liability of Fresh Oriental shall be limited in respect of any one incident or connected incidents to an amount equal to £30.00.

Fresh Oriental will try to provide the best possible service and from time to time may need to take freshoriental.co.uk down for maintenance. Whilst the maintenance is being done, you will not be able to use our website.

In the event of the above or at any time when the website is unavailable, freshoriental.co.uk is not responsible for any loss, damage or expense resulting from our unavailable freshoriental.co.uk website.

If you need to contact us urgently with regards to this or an order you wish to place, please call or leave us a message contact details can be found under the 'contact us' page of our website.


All content on the freshoriental.co.uk website is copyright. Anyone using our site may not copy, publish or reproduce any material on this site without prior consent from Fresh Oriental.

Registration to our site

When registering to freshoriental.co.uk you will be asked to provide a password. Do not disclose your password to anyone else. It is your responsibility to keep your password safe and secret from others. You are also responsible for any actions performed under your login. If you feel your password has been compromised please contact us under the 'contact us' page.

Age Restricted Products

Some of our products are age-restricted. It is against the law to sell or supply intoxicating substances to persons under 18 years of age in the UK. If you purchase age-restricted products, you will be prompted to confirm that you are over 18 at the checkout. Parcels with age-restricted goods must be signed for by someone over 18 (ID may be requested on delivery).


All prices on our website are charged in sterling (GBP). Although we will do all we can to ensure our product pricing is accurate, we cannot guarantee the price or ability to provide you with the given item. The prices stated on our online store are guide prices and do not represent an offer to sell. Our contract to deliver goods to you is only created when we have formally accepted your order and dispatched your goods.

In an event of a pricing error, we will contact you to see if you still wish to order the item at the new revised price. You may change your order at this point and the amount charged will reflect this.

Customer Care

If you have any suggestions on how we can improve the website, please contact us under the 'contact us' page.



All our discounts are not applicable across Electrical goods, Rice and items that are on special offer.